Shipping & Returns

Rumi Cosmetiques is committed to delivering orders with speed and reliability.

Most shipments arrive within 6 to 15 days. Once your order is confirmed, you'll get an email with your confirmation details and tracking code, allowing you to follow your package's progress.

Although we work hard to meet our stated timeframes, delivery may occasionally exceed standard periods due to unforeseen circumstances, such as:

● Remote Locations: Orders sent to isolated or country areas may require extended delivery windows.

● Climate Events: Severe or unexpected weather patterns (e.g., hurricanes, flooding) could impact delivery schedules.

● Border Clearance: Cross-border orders may experience holds during customs procedures.

● Customs Procedures: Shipments crossing international borders may face delays from customs

handling, which may sometimes require more time than anticipated.

● Heavy Traffic: Throughout busy periods or promotional occasions (like seasonal celebrations), delivery partners and mail services may face significantly increased volume, potentially resulting in delays.

In such situations, we appreciate your understanding while our delivery partners strive to safely get your items to you. Though setbacks

may occur, please know that our staff is committed to reducing any hold-ups.

Should you encounter any delivery concerns or wish to track your package's current whereabouts and arrival estimate, feel free to contact us via contact@beautyrumicosmetiques.com or hello@Rumi Cosmetiques.eu. We're here to help with any questions about your order.

To keep order processing and shipping on schedule, note that modifications or cancellations must be submitted within 30 minutes of completing your purchase. After this timeframe, all orders are covered under our 100% Satisfaction Promise.

We recognize that modifications or corrections are sometimes necessary. Should you wish to adjust your shipping details (like updating your address or phone number), such modifications are permitted only within 30 minutes from when you complete your purchase. After this window closes, your order moves into the fulfillment stage, making subsequent address changes difficult or impossible to accommodate. To revise your delivery specifics, reach out immediately to hello@Rumi Cosmetiques.eu or hello@Rumi Cosmetiques.eu. While we'll endeavor to assist with your adjustment, alterations cannot be guaranteed after your transaction enters the packaging and shipment workflow.